Approvals
Review pending workflow approval requests, approve or reject them, and understand how approval steps resume executions.
Approvals are human decision points inside workflows. A workflow can pause at a Request Approval step, ask eligible people to decide, then continue based on the outcome.
Open Approvals under Work.
What you see
The Approvals page has two tabs:
| Tab | Purpose |
|---|---|
| Pending | Requests waiting for your decision |
| Done | Requests you already approved or rejected |
Each row can show:
| Column | Meaning |
|---|---|
| Title | The approval request title from the workflow step |
| Workflow | The workflow that created the request |
| Run # | The execution run waiting for the decision |
| Status | Whether the request is pending or already decided |
| Quorum | How many eligible approvers must decide |
| Your decision | Your recorded decision, when you have made one |
| Updated | Last activity time |
Decide on an approval
Open Approvals
Go to Approvals.
Open a pending request
On Pending, open the request you need to review. Automate opens a detail sheet.
Review context
Read the title, instructions, workflow, run number, and any data shown by the workflow. If the context is not enough, do not guess; ask the workflow owner or reject with a useful comment.
Add a comment
Fill Comment (optional) when the reason should be visible later. Comments help teammates understand why a request moved forward or stopped.
Approve or reject
Click Approve or Reject. Automate records the decision and the execution resumes when the quorum rule is satisfied.
Review the request context, add an optional comment, then approve or reject.
Quorum and eligibility
Not every visible request can be decided by every user. The workflow builder chooses approvers and quorum.
| Setting | What it means |
|---|---|
| Any one | One eligible approver is enough |
| All eligible | Everyone eligible must approve |
| N of M | A set number of eligible approvers must approve |
| Sequential stages | Approval moves through stages in order |
If Automate says Waiting for an eligible approver. You cannot decide on this request, you can view the request but you are not one of the people allowed to decide it.
What happens after a decision
| Decision | Typical result |
|---|---|
| Approve | The workflow continues on the approved path when quorum is met |
| Reject | The workflow follows the rejection outcome or stops, depending on how the builder configured the action |
The toast may say Approved — execution resuming, Rejected — execution resuming, or Rejection recorded.
For workflow builders
Build approval steps from the workflow canvas:
- Open a workflow.
- Add Flow Control → Request Approval.
- Set Approval Title, Instructions, Quorum, and Approvers.
- Test the workflow with a small group before using it in production.
Use clear titles and instructions. Approvers should not need to open five other systems to understand what they are approving.
Related
- Flow Control: create Request Approval steps
- Monitor executions: see runs waiting for input
- Workflows